Privacy Policy

We take your privacy very seriously indeed. If you don’t want us to contact you for promotional purposes, we won’t (we will, of course, communicate with you in connection with any order which you have placed, including order confirmation e-mails). We will never sell your information.

We collect information to allow you to place orders with us and to improve your experience using our website. You can always find out what information we hold about you, and you can always opt-out, anytime. We will not e-mail you in the future for marketing purposes unless you have given us your consent. We always try to ensure that marketing communications are tailored and relevant to you, but we will always give you the chance to unsubscribe from any marketing email.

The type of information we will collect about you may include your name, address, phone number, email address, IP address and payment details.

You may give us information by using our website or by corresponding with us by phone or e-mail. You will provide information to us when you register to use our website, subscribe to any update service, respond to a marketing communication, search for a product, otherwise navigate to, through or away from our website, place an order, participate in social media functions or enter a lottery, auction, competition or promotion.

Technical information can be collected using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening, if you wish. The information collected in this way can be used to identify you unless you modify your browser settings.

We will never collect sensitive information about you without your explicit consent. Sensitive information includes information relating to your health and religion. We will use our reasonable endeavours to ensure that any information which we do hold will be accurate and up to date. You can make a formal “data subject access request” under the Data Protection Act 1998 to access the information we hold about you. The personal information which we hold will be held securely in accordance with our internal security policy and the law. Save as explicitly set out in this privacy policy, we won’t transfer your information outside the European Economic Area.

Please be aware that the transmission of information via the internet is not completely secure. Any transmission of your data to our website is at your own risk.

A “cookie” is a small text file that’s stored on your device when you visit a website. Using cookies helps us to provide you with a good experience when you browse our website. By continuing to browse the website, you agree to our use of cookies. Some cookies are deleted when you close down your browser. Others remain on your device until they expire or you delete them from your cache. These enable us to remember things about you as a returning visitor. We use cookies to: keep track of your shopping basket; allow you to login to your account; remember your preferences; and customise the website to be more relevant to you.

Additionally, we use ‘analytics’ cookies to help us make our website better by telling us what users like and don’t like.

You can disable cookies completely by changing your browser settings; however some areas of our website will not be accessible or may not function properly. You can also delete cookies relating to our website, but if you do so we will not remember things about you.